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Managing Director


Historical Background

The Malagasy customs administration, which boasts now over a century of existence, has recently demonstrated a strong will for change. In fact, since the holding of a symposium in January 2005, it has progressively embarked on an arduous reform and modernisation process to contribute to international trade facilitation and step up the competitiveness of the national economy. With its resolve to comply with the imperatives imposed by the modern standards of foreign trade, Malagasy customs authorities have launched , as a first step, the modernisation strategy 2005-2007, the first results of which were beneficial. These include:

  • The implementation of the new automated customs system (Sydonia++) of the United Nations Conference on Trade and Development (UNCTAD);
  • The installation, since July 2005, of scanners in the main clearing stations (Toamasina Port and Ivato Airport) as part of efforts at tightening security of the trade logistic chain;
  • The continued collaboration, in a more innovative form, between the Malagasy customs and SGS through the creation of the GasyNet Company.

The Malagasy Community Network Services S.A. (GasyNet) is an offshoot of a public/private partnership between the Government of Madagascar and SGS (Societe Generale de Surveillance S.A.). It has been set up to mobilize the technical, technological and financial resources towards furthering the efforts for an increased use of information technologies in cross-border trade.

The vision 
The GasyNet vision is to create an environment conducive for the development of a dynamic of facilitation where exchanges of data and regulatory controls will not hinder the smooth operation of cross-border trade. 

The mission and objectives 
Following are the objectives of Malagasy customs:

  • Facilitation of customs operations through the use of modern technological means;
  • Modernisation of the customs administration;
  • Active participation in regional integration.

Thus, in each of its projects, GasyNet has endeavoured to:

  • Participate in the efforts at simplifying and facilitating administrative procedures;
  • Complete (where applicable) the operated systems by covering the non-automated processes and by interconnecting the systems;
  • Lay the foundations for an e-government system;
  • Ensure the permanence of the overall package, as much as possible.

Thus, GasyNet does not only offer a simple technological solution, but provides a comprehensive facilitation solution based on solid methods and approaches. The projects undertaken are in line this vision and definitely contribute to efforts at stepping up the competitive advantage of the Grand Island, as they converge towards the establishment of a modern customs administration at the service of the national economy and the civil society and are aimed at fostering the country’s opening to the rest of the world through the operation of the TradeNet Single Window. 

Main achievements

  • The launch of the Cargo Tracking Note that enables customs to prepare and anticipate clearing operations (www.bscmg.com);
  • The implementation and management of scanners at the sites of Tamatave, Ivato, Majunga, Tuléar and shortly in Soarano and which, when used in combination with the risk management tools, will facilitate controls and help tighten security of trade transactions. This will also contribute to the establishment of a greater competitiveness and attractiveness of Malagasy ports and airports;
  • The establishment of the TradeNet platform (June 2007) that interconnects all the stakeholders of the clearance chain to facilitate exchanges of data and ensure a simplification and tighter security of the entire process.

Organization chart and key staff 
GasyNet hires a hundred of employees scattered between the main office and the various branches (Ivato, Soarano, Toamasina, Mahajanga, Toliary, Antsiranana). Given the technical nature of the projects and the diversity of the related tasks, the GasyNet team comprises young technicians of a high level (infrastructure and network administrators, Database administrators, computer specialists) and a staff qualified in management, all of them characterized by high adaptability.


malga-carteThe TradeNet System and its prospects 
The TradeNet System currently covers the main cities of Madagascar (Antananarivo, Toamasina, Mahajanga, Antsiranana and Toliary), accounting for about 98 percent of the volume of import operations. It interconnects clearing agents with customs stations, container terminals, scanner sites, inspection bodies and the banking system for the payment of customs dues and related taxes (commercial banks, Central Bank, Treasury). Other projects are underway in a bid to:
  • Extend the system to 6 other cities – Antalaha, Betainomby, Morondava, Nosy-Be, Sambava and Vohémar;
  • Integrate shipping agents, bureau of standards, the public administrative bodies involved in the clearance process and the National Institute of Statistics;
  • Widen the scope to other administrative bodies.

The impacts of the system’s implementation materialize in:

  • The reduction of the clearance time estimated, in 90 percent of the cases, at 1 working day for air shipments and 2 days for maritime cargos;
  • The increased transparency in the procedure;
  • A greater collaboration between the Customs Administration and the private sector as part of the continuous process of stepping up the performances;
  • A rise in revenue collection.
Excerpt of the Report # 46449-MG « Madagascar, A la recherche du temps perdu vers une croissance soutenue et équilibrée – Mémorandum Economique sur le Pays – Volume 1 : Rapport Principal », World Bank, December 2008 “The reduction of the clearance time is encouraging (…) a marked upturn has been noted compared to the time reported in the Doing Business Report 2007, since the average time seems to have been cut by 19 days (even if the comparison is difficult due to methodological differences). On the regional front, the clearance time at the Toamasina Port appears to have improved compared to the time spent in other African ports such as Mombassa, and the place of Madagascar is now at the same level of efficiency as Mauritius in 2007.”

With the implementation of this ambitious TradeNet project, the Malagasy Customs Administration has now pulled itself to the level of modern administrations (limited human intervention, reduction of documents, transparency and availability of data in real time), with sizeable spinoffs for the private sector (facilitated procedures, transparency, reduction of time and costs). The TradeNet System, which adds up to the other projects initiated by the Malagasy Government (SIGFP, SIGTAC …) can also serve as a foundation for an e-government system.

Malagasy Community Network Services S.A. Immeuble Ariane 5A, Enceinte Galaxy Andraharo BP 1430 – Antananarivo 101 Tél. (261) 20 23 564 10 Fax. (261) 20 23 564 14 www.gasynet.com


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